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5.0★ · 1,475 Google reviews Make a claim
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Google reviews of Consolidated Insurance Brokers

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,108 in Brisbane and 242 in Bundaberg. Averaging 5.0 stars, the most recent dated 24/09/2026.

254 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 27/09/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on our former Emerald office listing (that team now serves clients from Bundaberg) and on two earlier Brisbane listings, now merged into New Farm. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Page 53 of 62 - newest reviews are on page 1.

Isobel Robertson · 09/07/2021 · Brisbane (New Farm)
We had such a positive experience with CIB. Natasha was amazingly thorough and took the time to really get to know our businesses. We had a very competitive quote within 24 hours. Exceptional customer service and professionalism!
Ryan & Tam · 08/07/2021 · Brisbane (New Farm)
Found Consolidated Insurance Brokers online to organise our business insurance. Daniel Pearson was professional, friendly and knowledgeable. Even with a number of small issues, he was extremely understanding and flexible with our needs and was able to organise our insurance within the timeframe. Highly recommend Daniel and Consolidated Insurance Brokers. We will definitely be utilising their services again in the near future.
Jing Webster · 01/07/2021 · Bundaberg
Cyndie was excellent, very helpful and professional, making our insurance needs very easy and stress fee. I certainly recommend
Jack Cassidy · 28/06/2021 · Bundaberg
I've had the pleasure of dealing with CIB for the last few years, they are always happy to chat and accommodate all of our business needs whilst also using all of their expertise in their field to steer us in the right direction
Graeme · 28/06/2021 · Bundaberg
A few years ago we moved the sourcing of our company insurances to Consolidated Insurance Brokers, a decision that has benefited our company. Consolidated Insurance have at all times acted in a professional and timely manner to ensure we have the appropriate Public Liability and Professional Indemnity insurances for our company put in place, at a cost we believe to be very competitive, with quotes sourced from a number of insurers. We as a company highly recommend Consolidated Insurance Brokers to any corporation wanting quality professional service when it comes to ensuring the right insurance package is provided at a competitive cost. Graeme Hughes Director & Partner Elevator Consultancy Service Pty Ltd
Lauren Smith · 28/06/2021 · Brisbane (New Farm)
Natasha N was excellent. As first time business owners there are so many policies you don't think about or are too convoluted to understand. Natasha explained everything in simple terms and guided us to what we actually needed, we were also on a tight budget and did everything she could do bring the price down. Super efficient, professional and lovely, highly recommend.
Ehud Uzan · 22/06/2021 · Brisbane (New Farm)
Debby is amazing she looks after all my insurance breeds and keep me up to date with my policy’s
Neal Aldridge · 14/06/2021 · Bundaberg
I’ve been dealing with Daniel Roussounis for about 15 years now and am always happy doing business with him
jamie o'loughlin · 10/06/2021 · Brisbane (New Farm)
I had Daniel helping with my insurance, he was very professional and took the time to find the best cover for the best value. Old fashion service that is hard to find.
J O · 09/06/2021 · Brisbane (New Farm)
Over the years of being with Consolidated Insurance Brokers. I've had the privilege of dealing with Elyse Freeman, Debbie Blanco and most recently Tracey E. These ladies are just amazing. They’ve made every process feel so effortless, enjoyable and efficient. No matter how big of a challenge it was, they’ve been there for me and that’s what matters. These ladies are excellent at what they do and are one of the many reasons why I still choose to stick with Consolidated Insurance Brokers.
Carl Thom · 09/06/2021 · Brisbane (New Farm)
Debbie has been truly incredible to work with! She knows exactly what shes doing, and she actually listened to what I was concerned about insuring and offered me exactly that. Would reccomend these guys anyday!
Alisha Warren · 08/06/2021 · Brisbane (New Farm)
Jeff, Isabella and the team are absolutely brilliant! We have been working with them for many years now and they are always happy to answer any questions we have and have provided us with the perfect insurance solutions for both our business and personal needs. A recent personal insurance claim was handled by Isabella, and I couldn't be more grateful. She managed the entire process so quickly and efficiently, and I was beyond thankful for the outcome. The level of service, communication and professionalism from both Jeff and Isabella has been exceptional. I never hesitate to recommend Consolidated to anyone looking for either business or personal insurance.
matthew lynch · 02/06/2021 · Brisbane (New Farm)
Natasha provided me with insurance cover specifically detailed for my business at an extremely great price. Her personal customer service was exceptional and highly recommend
Janice Sarah · 01/06/2021 · Bundaberg
James Kirk at Consolidated Insurance Brokers finds the best deal for our renewals each year. He makes the whole process professional, informative and easy.
Andrew Lane · 25/05/2021 · Bundaberg
We recently arranged a review of my family's General Insurance Policies with Cyndie. We found her to be honest, polite and knowledgeable, and recommend her without hesitation . Andrew and Melinda Lane
Glenn Osborne · 25/05/2021 · Brisbane (New Farm)
Daniel at CIB helped out with classic car insurance. His service was second to none and the response time fantastic. Communications throughout the entire process was floorless.
Morika Callao · 20/05/2021 · Brisbane (New Farm)
Great experience with Consolidated Insurance Brokers, Daniel Pearson has helped every step of the way. Always ready to answer my questions he has gone above and beyond in service. Thank you!
Nick Slager · 19/05/2021 · Brisbane (New Farm)
Mark at Consolidated Insurance Brokers could not be more helpful. He has an amazing understanding of the insurance market and quickly recommended the right insurance for us. Highly recommended!
Robert Vermeer · 18/05/2021 · Brisbane (New Farm)
I have recently renewed my insurance and updated my personal information at Consolidated Insurance Brokers and the service and professionalism I received from Natasha my account manager was Excellent and beyond expectations.
John Brady · 11/05/2021 · Brisbane (New Farm)
Had to chase up home insurance after moving back from Tasmania and spoke with Debbie Blanco, couldn't have been more helpful and supportive through the whole process, made things so much easier than other agents. Would recommend her personally anytime.
John Craven · 11/05/2021 · Brisbane (New Farm)
Last Saturday morning, when faced with a 49% increase in my House and Contents insurance renewal from my previous insurer of the past 27 years, I decided to call CIL after hours. My call was answered by Debbie Blanco, the Account Manager. Debbie was out on her morning promenade, but had the time to take my call and cheerfully offered to assist. By Sunday morning, Debbie had managed to arrange an estimate for me, which met all my needs. After some later discussions, she was able to further refine our estimate with a highly recommended insurer, and we were able to take up our new policy, which is superior to our previous one, and provides better cover too. Debbie really went the extra mile to assist, and despite some difficult questions and situations raised by me, she was able to respond patiently and positively to all of these, and always with a pleasant manner. My wife and I are so glad we contacted CIL and Debbie answered our call for help. Thanks CIL and a special big thanks too to Debbie!
Anthony Altadonna · 28/04/2021 · Bundaberg
Cyndie from Consolidated is our go-to for organising our business insurance. She always responds quickly to our requests and we highly recommend her!
Ryan Nielsen · 28/04/2021 · Bundaberg
I would just like to thank CIB for helping me find a much better insurance policy. I recently made some claims and they went through every effort to give me the smallest payout they could...they even used GUM TREE as a reference! If you can get Renay she will sort you out. The premiums are a little higher I won't lie...but as they say you get what you pay for!
Ricky Nelson · 21/04/2021 · Brisbane (New Farm)
Debbie Blanco is very helpful and very professional in work I am more then happy with the service i received

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