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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Page 54 of 62 - newest reviews are on page 1.

Averaging 5.0 stars, the most recent dated 11/10/2026. 238 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I’ve been dealing with Daniel Roussounis for about 15 years now and am always happy doing business with him

Neal Aldridge · · BundabergBroker: Daniel Roussounis

I had Daniel helping with my insurance, he was very professional and took the time to find the best cover for the best value. Old fashion service that is hard to find.

jamie o'loughlin · · Brisbane (New Farm)Broker: Daniel Roussounis

Debbie has been truly incredible to work with! She knows exactly what shes doing, and she actually listened to what I was concerned about insuring and offered me exactly that. Would reccomend these guys anyday!

Carl Thom · · Brisbane (New Farm)Broker: Debbie Blanco

Natasha provided me with insurance cover specifically detailed for my business at an extremely great price. Her personal customer service was exceptional and highly recommend

matthew lynch · · Brisbane (New Farm)

James Kirk at Consolidated Insurance Brokers finds the best deal for our renewals each year. He makes the whole process professional, informative and easy.

Janice Sarah · · BundabergTeam: James Kirk

We recently arranged a review of my family's General Insurance Policies with Cyndie. We found her to be honest, polite and knowledgeable, and recommend her without hesitation . Andrew and Melinda Lane

Andrew Lane · · BundabergBroker: Cyndie Vockler

Daniel at CIB helped out with classic car insurance. His service was second to none and the response time fantastic. Communications throughout the entire process was floorless.

Glenn Osborne · · Brisbane (New Farm)Broker: Daniel Roussounis

Great experience with Consolidated Insurance Brokers, Daniel Pearson has helped every step of the way. Always ready to answer my questions he has gone above and beyond in service. Thank you!

Morika Callao · · Brisbane (New Farm)Broker: Daniel Roussounis

Mark at Consolidated Insurance Brokers could not be more helpful. He has an amazing understanding of the insurance market and quickly recommended the right insurance for us. Highly recommended!

Nick Slager · · Brisbane (New Farm)Broker: Mark McGuire

Had to chase up home insurance after moving back from Tasmania and spoke with Debbie Blanco, couldn't have been more helpful and supportive through the whole process, made things so much easier than other agents. Would recommend her personally anytime.

John Brady · · Brisbane (New Farm)Broker: Debbie Blanco

Last Saturday morning, when faced with a 49% increase in my House and Contents insurance renewal from my previous insurer of the past 27 years, I decided to call CIL after hours. My call was answered by Debbie Blanco, the Account Manager. Debbie was out on her morning promenade, but had the time to take my call and cheerfully offered to assist. By Sunday morning, Debbie had managed to arrange an estimate for me, which met all my needs. After some later discussions, she was able to further refine our estimate with a highly recommended insurer, and we were able to take up our new policy, which is superior to our previous one, and provides better cover too. Debbie really went the extra mile to assist, and despite some difficult questions and situations raised by me, she was able to respond patiently and positively to all of these, and always with a pleasant manner. My wife and I are so glad we contacted CIL and Debbie answered our call for help. Thanks CIL and a special big thanks too to Debbie!

John Craven · · Brisbane (New Farm)Broker: Debbie Blanco

Cyndie from Consolidated is our go-to for organising our business insurance. She always responds quickly to our requests and we highly recommend her!

Anthony Altadonna · · BundabergBroker: Cyndie Vockler

I would just like to thank CIB for helping me find a much better insurance policy. I recently made some claims and they went through every effort to give me the smallest payout they could...they even used GUM TREE as a reference! If you can get Renay she will sort you out. The premiums are a little higher I won't lie...but as they say you get what you pay for!

Ryan Nielsen · · Bundaberg

My husband and I have been customers of Consolidated Insurance Brokers for years and deal with Debbie Blanco who has done and still is doing an AMAZING job. Debbie is very reliable, friendly and always ready to help. We are very happy with the company and would recommend it to everyone in need of this service.

Joy Salt · · Brisbane (New Farm)Broker: Debbie Blanco

Debbie Blanco is very helpful and very professional in work I am more then happy with the service i received

Ricky Nelson · · Brisbane (New Farm)Broker: Debbie Blanco

CIB were excellent in reviewing our insurance needs and suggesting insurance providers with suitable covers and at excellent rates. Daniel Pearson especially was very professional, responsive and worked hard on securing us the right insurance cover at a very competitive price. Thank you!

Tarek El-Rakshy · · Brisbane (New Farm)Broker: Daniel Roussounis

Great service - highly recommended. Daniel was highly professional and very personable. Was able to secure us a great deal. Thanks Daniel.

A Raks · · Brisbane (New Farm)Broker: Daniel Roussounis

I have dealt with Will from Consolidated Insurance Brokers for the last year and a half. He is a great communicator and has a very practical approach to his business. As a Chartered Accountant, I would highly recommend him and his team to any of my clients.

Connor McNamara · · Brisbane (New Farm)

Debbie was extremely helpful in ensuring our business was sufficiently but not overly insured. She gave great feedback and answered our questions promptly and concisely. Would recommend.

Cathy Nayler · · Brisbane (New Farm)Broker: Debbie Blanco

Star rating only - no written review.

Chris Jones · · Brisbane (New Farm)

Star rating only - no written review.

Wendy Blazer · · Brisbane (New Farm)

Prompt and helpful every time.

Melinda Masters · · Bundaberg

James has helped me with my insurance for the last couple of years & I can't fault the service he has provided. All my queries have received quick responses that are explained in plain English. I highly recommend James of Consolidated Insurance Brokers!

Kerryn · · BundabergTeam: James Kirk

Star rating only - no written review.

Pete Hansen · · Bundaberg

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