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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

Saskia was super efficient and prompt in all dealings with us. We would recommend her.

Robert Heath · · BundabergBroker: Saskia Van Oostveen

Jade was fantastic to deal with, she provided excellent service while helping me organise my insurance policy. She communicated very well throughout the process, and I felt supported and confident that she was finding the best option for my situation. The whole experience was smooth and hassle-free, I’d recommend Jade to anyone looking for an insurance broker.

Nathan Satae · · Brisbane (New Farm)

Fast and detailed service. Thank you.

Max · · Brisbane (New Farm)Broker: Aimee Spencer

Tracey Friedland helped me to obtain commercial insurance for a property at Mt Gravatt. Thank you Tracey, you made the process easy and the price was reasonable. Appreciate your prompt service.

Duc Phan · · Brisbane (New Farm)Broker: Tracey Friedland

Our shopping centre insurance was up for renewal and had jumped $13,000. I used an internet search to find two alternative quotes. Saskia Van Oostveen with the Bundaberg office at Consolidated Insurance provided a very competitive quote within a day; and then followed up with recommendations on valuation and coverage. She was a great communicator, professional, prompt and followed through. I totally recommend approaching them for your insurance

Anna Huddy · · BundabergBroker: Saskia Van Oostveen

I found Clayton to be very helpful in answering all my inquires on Commercial insurance. Very polite & easy to understand.

Julie Kirby · · Brisbane (New Farm)Broker: Clayton Rowlings

Alison was a pleasure to work with and got me a really good deal on my building insurance.

Power to Make · · Brisbane (New Farm)

I personally appreciate Ms. Debbie Blanco for her utmost help for finding the right solution for my insurance. She is very responsive on time and quite helpful. I recommand anyone who need solution for business or insurances, to contact her..

oz bro · · Brisbane (New Farm)Broker: Debbie Blanco

Great firm, Deb was amazing to deal with

Ben Tumilty · · Brisbane (New Farm)Broker: Debbie Blanco

Deb Blanco is incredible - from the moment she made contact - I was educated and handheld the whole way. Insurance policies are so involved and she made sure I had the RIGHT coverage tailored to my needs. Shes always there, helpful and approachable. We will never go anywhere else. Thanks Deb!!

MARISSA TITMARSH · · Brisbane (New Farm)Broker: Debbie Blanco

A great experience with Tori, attaining some tricky commercial insurance, she was very professional in catering to your needs, whilst also having a quick turn around.

Jason Feng · · Brisbane (New Farm)Broker: Tori Gordon

Approached Alison to re-quote my commercial building insurance that was falling due and through her hard work, diligence and patience she secured me a good rate for this necessary evil. Thank you.

Vincent van Dalsen · · Brisbane (New Farm)

I had a really good experience with Alison who helped me find insurance for my new home. Alison helped me understand exactly what I needed and found me a great price. Everything was stress free and seamless.

Ben Mortlock · · Brisbane (New Farm)

We recently completed the renewal of our company insurances with the assistance of Gina De Bonis, Account Manager at Consolidated Insurance Brokers, and the experience was excellent. Gina was professional, responsive, and highly knowledgeable throughout the entire process. She took the time to clearly explain coverage options, ensured our policies were appropriately structured for our business needs, and managed the renewal efficiently and proactively. We appreciated her attention to detail and clear communication, which made the process smooth and stress-free. We would highly recommend Gina and Consolidated Insurance Brokers to any business seeking reliable and professional insurance advice.

Tim Steenkamp · · Brisbane (New Farm)Broker: Gina De Bonis

very knowledgeable, prompt and professional.

Mario Malovan · · Brisbane (New Farm)Broker: Tracey Friedland

Tracey E from CIB did an outstanding job in finding a cost-effective local insurer for us. She was always available to answer questions and explained everything clearly. Based on my experience, I would confidently recommend this team for doing business with.

Mamun Seraji · · Brisbane (New Farm)

Thanks Tori Gordon for your professional manner with helping me find the best insurance for and very competitive with your prices Highly recommend!

Tina LOUISE · · Brisbane (New Farm)Broker: Tori Gordon

Tori Gordon was absolutely fantastic! She turned around a commercial property insurance request in less than 24 hours and was personally invested in what I required. Very professional! I highly recommend Tori for all your insurance needs!

Daris Thomas · · Brisbane (New Farm)Broker: Tori Gordon

Jade C provided excellent, prompt service throughout the process. Jade asked detailed, thoughtful questions and gave clear, practical advice, which made it easy to understand the right options and make confident decisions. Highly professional and a pleasure to deal with — highly recommended.

Jakes Mantle · · Brisbane (New Farm)

Debbie from CIB was awesome. She helped us arrange the best insurance for our property and followed up regularly. Appreciate your help!

Michael Duffy · · Brisbane (New Farm)Broker: Debbie Blanco

Can highly recommend Consolidated Insurance Brokers. We had some challenges with insurance to sort out and they were able to help and source a great deal fur us. Tori was fantastic, very efficient and answered all my questions. Nothing was a bother for her and is definitely an asset. Thank you very much.

John C · · Brisbane (New Farm)Broker: Tori Gordon

I Renewed my Insurance Policy through Alison , she was a pleasure to deal with, and I would highly recommend her.

Craig Brown · · Brisbane (New Farm)

great experience with Jade from CIB. super helpful and highly informative, most importantly provided higher cover for a better price. thanks

Michael Francesca · · Brisbane (New Farm)

Gina was prompt, good communications, easy to talk to and worked well under pressure. great attention to detail and good at finding solutions

Vagi Hemetsberger · · Brisbane (New Farm)Broker: Gina De Bonis

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