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Google reviews of Consolidated Insurance Brokers

5.01,475 Google reviews

Excellence Awardee - Large Brokerage of the Year, Insurance Business Australia Awards 2026Named in Insurance Business Australia's Top Brokerages list in 2022 and 2023
Insurance Business Australia Awards 2026 and Top Brokerages 2023

Consolidated Insurance Brokers holds 1,475 Google reviews, including reviews carried over from offices we have since merged; our two live profiles show 1,114 in Brisbane and 357 in Bundaberg.

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Tori was able to help with all my questions, was patient and understanding, and also was able to achieve a better option than my previous broker that I had been doing business with for many years even though I gave them the chance to do better which they failed miserably . I would recommend Tori for her professionalism and her easy going nature and ease of communication.

carlo · · Brisbane (New Farm)Broker: Tori Gordon
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Averaging 5.0 stars, the most recent dated 11/10/2026. 241 reviews in the last 12 months.

Every review from our Google Business Profiles, shown as written - surnames shortened once a team member departs - synced 11/10/2026 - verify at the source: Brisbane profile · Bundaberg profile. Also includes reviews left on two earlier Brisbane listings, now merged into New Farm. Reviews left on our former Emerald office listing now show on our Bundaberg profile. Every claim and every premium is different - outcomes depend on your policy, sum insured and circumstances.

I am very satisfied with working with Dabbie Blanco and look forward to a long-term cooperation

Daniel Liu · · Brisbane (New Farm)Broker: Debbie Blanco

Alison provided us very professional service, patient, explained every question we asked, she is always ready to give us prompt reply. We have no hesitate to recommend her.

shiquan Zeng · · Brisbane (New Farm)

I dealt with Jade regarding commercial property insurances for a new purchase. I found her very easy to communicate with, understand and found her advice incredibly helpful. Highly recommend this company and Jade in particular.

Zoe Streeter · · Brisbane (New Farm)

I had a fantastic experience working with Tracey Friedland. She was professional, knowledgeable, and truly went above and beyond to find the right coverage for my needs. Everything was explained clearly, options were compared thoughtfully, and the entire process was smooth and stress-free. I highly recommend Tracey Friedland to anyone looking for reliable, personalised insurance advice.

Sarah Seaman · · Brisbane (New Farm)Broker: Tracey Friedland

Debbie has been an outstanding insurance broker. She helped me a lot with all my requirements and made the whole process very easy. Her replies were always prompt, clear, and professional, and she took the time to explain everything properly. I really appreciate her support and would highly recommend Debbie to anyone looking for reliable and responsive insurance advice.

Charlie Lamba · · Brisbane (New Farm)Broker: Debbie Blanco

Great service from Alison. She was professional, helpful, and communicated clearly. Highly recommended.

Jason Kang · · Brisbane (New Farm)

Tracey was absolutely fantastic! I would recommend speaking with her and discussing what your needs are. Tracey went above an beyond for us to find the best possible coverage.

Gemma Vaux · · Brisbane (New Farm)

Alison listened to what I needed, found a great qoute and made the process easy. Highly recommended.

mossi ingles · · Brisbane (New Farm)

Tracey was really pleasant to talk to and sorted out a good deal for me within only a couple of hours

Amy Harvey · · Brisbane (New Farm)

Star rating only - no written review.

Peter Nguyen · · Brisbane (New Farm)Broker: Tracey Friedland

Jade C was absolutely professional and a delight to work with. I would not hesitate to request her service in the future and highly recommend her to anyone requiring help with commercial property insurance. Thank you Jade.

david · · Brisbane (New Farm)

Words can not explain or express my greatest appreciation for Alison's dedication to reducing our insurances by 10k. Alison's assistance and experience in the industry is outstanding. Ali put in a fair few dedicated days(weeks) into understanding our businesses and sending out hundreds of quotes, and then consolidating all the information. I was speechless when she gave me the insurance figures for 5 restaurant's, we even went through them 3 times to ensure we hadn't missed anything when compared to the previous insurances we had. The monthly amount we have to pay is minimal compared to what we had been paying. I still don't believe it. I would recommend you, Alison and your company to anybody who had the inclination to listen to me. I am extremely happy and still in shock days later. Merry Christmas Ali, I hope you get something extra special in your Christmas stocking this year from the Boss. Look forward to working with you again in the new year.

Susanne Meechan · · Brisbane (New Farm)

I was referred to Consolidated Insurance Brokers, specifically Tracey E, by a friend and I only wish I had contacted her sooner. I had previously been dealing with another insurance broker who was so unresponsive that nearly a month passed without securing insurance. Tracey resolved everything in a single 30min phone call. She was an absolute pleasure to speak with - warm, professional, and genuinely invested in her clients. Her attitude and efficiency were outstanding. I will absolutely be referring her going forward, she is truly amazing and I cannot wait to work with her further!

Shaunee Girven · · Brisbane (New Farm)

Jade has been excellent to deal with making my life so much easier when having to do my insurance. Thanks Jade - I wouldn’t hesitate to recommend you.

Julie-ann Coulton · · Brisbane (New Farm)

Star rating only - no written review.

Mr bradley, Stephens. · · Brisbane (New Farm)

I would very much like to thank Debbie Blanco for all her help in sorting out insurance to cover our commercial building on the Sunshine Coast. I had a lot of questions and she was very quick to respond and easy to talk to, and was able to give me all the answers that I needed. I will be using her services again for other insurances in the future. Cheers, Ken.

Ken Stock · · Brisbane (New Farm)Broker: Debbie Blanco

We have been dealing with Tori over the last few months to arrange some insurance for a newly started business and I can honestly say that Tori has been amazing since day 1, she has been extremely patient, answered all our questions professionally and in a timely manner and was extremely easy to deal with right to the end when we signed an agreement. 10/10.

Brisbane Autohaus · · Brisbane (New Farm)Broker: Tori Gordon

Alison has provided us with an amazing andnhassle free experience for the quotes. She is customer oriented and ensure the job is done with utmost satisfaction. Really appreciate the hard work that she puts in. Thanks Alison

Shailey Puri · · Brisbane (New Farm)

Great Experience. I asked Alison to help us arrange a building and public liability insurance for a retail shop. Alison is very helpful and supportive in our insurance arrangement matters. She provided 18 quotes for us to choose and helped us find the most competetive offer on the market. I would like to say many thanks for Alison's effort to help us get a smooth process. 100% recommend.

Shawn Xiao Long · · Brisbane (New Farm)

Alison was very responsive and helpful throughout the entire process. She understood my requirements clearly, handled everything in a timely manner, and secured a great deal for me. Highly recommended!

Anu Herath · · Brisbane (New Farm)

Aimee was incredibly helpful and went above and beyond to assist me with my my insurance requirements.

John Marcus · · Brisbane (New Farm)Broker: Aimee Spencer

Jade was extremely easy to work with, and despite being given a strange mission by us, she had everything sorted within the day and without any dramas. I would highly recommend her if you were looking to get your business insured.

Sebastian Hands · · Brisbane (New Farm)

We have just confirmed our first residential strata insurance with CIB. I recommend the brokers at CIB to manage your insurance needs. The service from Debbie Blanco was excellent. She thoroughly explained, coordinated the quote for 2025-26, and followed through the process in detail to confirmation. She was ably assisted by James Kirk, who coordinated the compliance and insurance valuation. Stephen Fairbairn, Noosaville

Steve Fairbairn · · Brisbane (New Farm)Team: Debbie Blanco and James Kirk

Great service, price and outcome for our insurance!

Therese Dabbs · · Brisbane (New Farm)

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